Shipping policy

Thank you for supporting SEEABILITY. Below is our shipping process and expectations when placing an order.

Order Processing Time

Orders are typically processed within 3–5 business days.
During high-volume periods (holidays, launches, events), processing time may be slightly longer.

You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • International Shipping: Varies by destination

Delivery times are estimates and not guaranteed.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. Tracking updates may take up to 48 hours to appear.

Shipping Delays

SEEABILITY is not responsible for shipping delays caused by:

  • Carriers

  • Weather conditions

  • Incorrect shipping information provided at checkout

  • Customs processing (for international orders)

Wrong Address Disclaimer

Please double-check your shipping information before placing an order.
If an incorrect address is provided and the package is returned, the customer is responsible for reshipment fees.

Lost or Stolen Packages

SEEABILITY is not responsible for lost, stolen, or mis-delivered packages once they have been confirmed as delivered by the carrier.

If your package appears lost:

  1. Check with neighbors or your local post office

  2. File a claim directly with the carrier

  3. Contact us — we will help where we can

International Shipping & Customs

International orders may be subject to customs duties or taxes upon arrival. These fees are the responsibility of the customer.

We are unable to predict or control customs-related charges.

Questions?

We’re here to help.
Contact us at [insert email] for any shipping questions.